Insights

Stylized illustration of the Propel logo, a circular logo with a leaf on top, resembling a fruit, placed against a colored background with a black line curving through.
In-Depth

'...At the mercy of thieves': the growing crisis of EBT theft and its impact on families

March 11th, 2025
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Stylized illustration of the Propel logo, a circular logo with a leaf on top, resembling a fruit, placed against a colored background with a black line curving through.

Building a SNAP LLM eval: Part 2 - testing and automation

Updated March 3rd, 2025
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Stylized illustration of the Propel logo, a circular logo with a leaf on top, resembling a fruit, placed against a colored background with a black line curving through.
Article

Building a SNAP LLM eval: part 1

Updated February 13th, 2025
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Image of an example SNAP notice letter
Article

Using AI to help SNAP recipients make sense of “notices"

January 28th, 2025
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Survey visual
Report

November 2024 Pulse Survey

December 23rd, 2024
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A cartoon illustration of survey results in pie graph and bar graph form.
Report

August 2024 Pulse Survey

September 11th, 2024
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Stylized illustration of the Propel logo, a circular logo with a leaf on top, resembling a fruit, placed against a colored background with a black line curving through.
Article

Connecting Propel to tax refunds & creating new filers

June 10th, 2024
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Pulse survey visual of a graph and a EKG line.
In-Depth

'They're stealing food from my kids': SNAP recipients and the struggle against EBT theft

May 20th, 2024
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Pulse survey visual of a graph and a EKG line.
Report

April 2024 Pulse Survey

April 25th, 2024
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Pulse survey visual of a graph and a EKG line.
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March 2024 Pulse Survey

April 2nd, 2024
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Stylized illustration of the Propel logo, a circular logo with a leaf on top, resembling a fruit, placed against a colored background with a black line curving through.
Article

10 Families across 8 months: studying the impact of the Child Tax Credit on Propel users

March 26th, 2024
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Stylized illustration of the Propel logo, a circular logo with a leaf on top, resembling a fruit, placed against a colored background with a black line curving through.
Article

Can an app make a positive impact on an EBT cardholder’s overall financial health?

March 6th, 2024
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Pulse survey visual of a graph and a EKG line.
Report

February 2024 Pulse Survey

February 26th, 2024
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Stylized illustration of the Propel logo, a circular logo with a leaf on top, resembling a fruit, placed against a colored background with a black line curving through.
In-Depth

'$30 Goes a long way': SNAP households and the Affordable Connectivity Program

February 26th, 2024
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Pulse survey visual of a graph and a EKG line.
Report

January 2024 Pulse Survey

January 31st, 2024
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Pulse survey visual of a graph and a EKG line.
Report

December 2023 Pulse Survey

January 23rd, 2024
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