Report

SNAP Households Survey August Results

The following insights come from a 10-minute multiple choice and open response survey conducted by Propel to a random sample of 4,112 of over 5M Propel users from August 1 - August 14, 2022. All respondents are EBT cardholders.

INSIGHT 01#insight-01

Debt rose across every category we track in August.#debt-rose-across-every-category-we-track-in-august

Propel users are carrying more debt across every category we track. Users with credit card debt rose to 41%, the highest level since May 2021.

"Estuve sin alimentos y me faltaron $300 para completar el pago de renta. Tuve que ir a Amscot a pedir un cash advance el cual tengo que pagar y volver a quedarme corta y volver a Amascot y así vivir de cheque en cheque. Ahora con el regreso a clases no se como compraré las cosas para la escuela de mis dos hijos."
"I was without food and $300 short of my rent payment. I had to go to Amscot to ask for a cash advance which I have to pay and fall short again and return to Amascot and thus live paycheck to paycheck. Now with the return to school I don't know how I will buy the school things for my two children." — Propel user, Florida
INSIGHT 02#insight-02

Propel users who report borrowing or using credit rose 7% from July.#propel-users-who-report-borrowing-or-using-credit-rose-7-from-july

Propel users are carrying more debt across every category we track.

I haven't been fortunate enough to help others. I have one sister here and thankfully she has been able to let me borrow money for bills. She is now struggling because all of the help she has given me. — Propel user, North Carolina
INSIGHT 03#insight-03

61% of Propel users reported starting August with less than $25 on hand.#61-of-propel-users-reported-starting-august-with-less-than-25-on-hand

This is a 5% increase from last month and has been steadily rising since March 2022.

I would like to be able to pay my utilities bills and not worry about them being a month behind all the time and my car insurance, I would love to be able just maybe spend one weekend with my 15 year old son and just be able to do something together without the worry. I lost my husband of 40 years last April due to a stroke, and life just drains me trying to survive. — Propel user, Kentucky
INSIGHT 04#insight-04

Enrollment in the new Affordable Connectivity Program (ACP) increased 17% from July to August.#enrollment-in-the-new-affordable-connectivity-program-acp-increased-17-from-july-to-august

ACP is a new program that offers $30 off internet to SNAP households.

Propel began sharing extensive in-app information about ACP in May, including soliciting and answering FAQs from users. Ultimately, Propel drove 1 million clicks to GetInternet.gov by the end of July.